Help Center
How to run TruckDesk
Short, task-shaped guides to the work a carrier actually does here — written from how the product behaves, not how we wish it did.
Start here
What TruckDesk doesStatements and rate cons come in, driver settlements and clean books come out. The shape of the product, and what it deliberately is not.The weekly rhythmThe four surfaces a carrier touches inside a pay cycle, in the order they matter — and why running them in order is what makes the pay run right.
Money out
Importing statementsHow card and bank statements become ledger rows — the review step, what gets caught automatically, and how to undo a mistaken import.Running a pay weekOne run per period, one number to approve — how settlement generation works, the exceptions surfaced before the button, and what approval locks.
People
Team and rolesInviting a bookkeeper or dispatcher, what each role can and cannot do, and why the invitation hands you a link instead of sending an email.The driver portalWhat a driver sees in the portal — their own pay, in English or Spanish, with nothing about anyone else — and how to get a driver onto it.